Frequently Asked Questions
What leasing options are available?
We offer 12 month leases.
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Are utilities inlcuded?
Water is included.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
What are the hours of the clubhouse?
9AM-6PM Monday-Friday
What are the hours for the pool? Is it open seasonally?
9AM-8PM
What are the hours of the laundry facility?
24/7
How do I get my packages/do you have package lockers?
Front door delivery or USPS mailboxes. Our leasing office does not accept packages.
Are BBQ grills available?
Yes
Do you offer valet trash service and/or recycling?
Yes
What is the smoking policy?
No smoking inside unit. Smoking is allowed on the property.
Do you allow pets; if so, do you have pet amenities?
Yes, Rise Matthews Pointe is a pet-friendly community! Enjoy our dog park and walking paths!
What is the parking situation?
Open parking for residents.
What is the parking situation?
Open parking for residents.
What schools are in the area?
Butler High School
How far is it to the nearest airport or train station?
Charlotte Douglas International Airport is about 25 minutes away from Rise Matthews Pointe
Are you near any transportation routes? Which ones?
We are located minutes away from US 74.
Do the apartments have air conditioning?
Yes, all apartments have air conditioning.
What type of flooring do the apartments have?
Our renovated apartment units offer wood plank vinyl flooring.
Is there a bathtub or just a shower?
Apartments feature a space-saving tub/shower combo.
Do kitchen sinks have a garbage disposal?
Yes
Do apartments have dishwashers?
Yes
Does the apartment come with a microwave?
Yes
Are washers and dryers available? Are they in the apartment? What kind?
Washers and Dryers are available in select apartment units.